FAQ

Beyond the fact that our professional team are all experts in the field, we treat all customers/patients as if they are our only customer or patient; meaning, they are a priority. Also, we tailor trainings to meet the specific needs of the organization, and not just regurgitate generic material. 

With individuals we do what is called a diagnostic session, where we ask specific diagnostic questions to assist in understanding the individual’s psychological profile. With organizations, we meet with their select team to get a better understanding of their needs, and then develop a specific training program tailored to meeting that need.

Not much can be expected after the initial assessment with an individual, as it is mainly information gathering. Also, therapy is a process, not a one-time affair. As for organizations, they can expect immediate changes after one seminar, once recommendations are followed.

Usually, a psychologist has a PhD or PsyD in one of the psychological disciplines, while a counsellor usually has a Master level degree in counselling or psychology. Both sets of individuals may be referred to as therapists, once they engage in psychotherapy and not just talk therapy. 

A psychologist is a mental health doctor who specializes in mental health at the doctoral level and uses psychotherapeutic interventions to treat mental illnesses or promote mental health. A psychiatrist is a medical doctor who specializes in mental health and using pharmacological intervention or medication to treatment mental illness. They often work together to comanage patients, and neither is greater than the other. 

Feel free to call or offices of email us at info@calmintl.com to get information regarding fees and appointments.

Mental illness and psychological problems are different. A mental illness is a diagnosable disorder based on the Diagnostic and Statistical Manual of Mental Illness, 5th Edition (DSM-V) or the International Classification of Disorders, 10th edition (ICD-10). A psychological problem is not usually a diagnosable disorder; rather, an interpersonal or social interaction challenge that an individual maybe facing. 

As members of the American Psychological Association (APA), we are governed by the ethics of that body, and confidentiality is a key ethical consideration. As such, we are not obliged to reporting to any employer on the mental health reality or diagnoses of employees, even if the employer is paying for the service. We will however speak to an employee’s ability or capacity to perform their duties, but this will always be discussed firstly with the employee.

This will be based on the specific needs of the particular organization. Some may just require a one-time training session or workshop, while others may require a series of workshops and seminars. As said before, the service will be tailored to meet the needs of individual organizations.

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